Yelakkai

Privacy Policy

Last updated: October 5, 2025

1. Introduction

Yelakkai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wholesale cardamom trading platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal information (name, mobile number, city)
  • Business information (shop name, business details)
  • Account credentials (PIN for authentication)
  • Transaction and order history
  • Communication preferences and correspondence

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your orders
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and promotional offers
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent or at your direction
  • With vendors, consultants, and other service providers who need access to perform services for us
  • In response to a request for information if we believe disclosure is required by law
  • To protect the rights, property, and safety of Bodi eMART, our users, or others
  • In connection with a merger, sale, or acquisition of all or a portion of our business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Withdraw consent where we rely on consent to process your information

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Platform. You can control cookies through your browser settings and other tools.

9. Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through the Platform or at our registered business address.